Privacy Policy

Last updated: 7th October 2025

Welcome to HeatOilCompare.com (“we”, “our”, “us”).
We’re committed to protecting your privacy and handling your personal information responsibly.

This Privacy Policy explains how we collect, use and protect your data when you contact us through our website https://heatoilcompare.com. By using our site, you agree to the terms of this policy.

1. Who We Are

HeatOilCompare.com is the data controller for any personal data you submit through our website.
If you have any questions about this policy or how we handle your data, please contact:

Email:

customerservices@heatoilcompare.com

2. Information We Collect

We only collect personal information that you choose to give us via our contact forms. This may include:

  • Your name

  • Your email address

  • Your phone number (if provided)

  • The content of your message

3. How We Use Your Information

We use the information you provide solely for the following purposes:

  • To respond to your enquiry or request

  • To provide information about our services, if relevant to your message

  • To maintain basic administrative records of correspondence

We will not use your information for marketing purposes or share it with third parties for advertising.

4. Legal Basis for Processing

We process your personal data under the following lawful bases:

  • Legitimate interests – to respond to enquiries and manage our website effectively

  • Consent – when you choose to send us your details via a contact form

5. How We Store and Protect Your Data

Your data is stored securely and only for as long as necessary to deal with your enquiry.
We use appropriate technical and organisational measures to protect it against unauthorised access, loss or misuse.

Once your enquiry has been resolved, we will delete or anonymise your data unless we are required to keep it for legal or administrative reasons.

6. Sharing Your Data

We do not sell, rent or trade your personal data.
We may share limited data only if required by law or if necessary to protect our rights or comply with a legal obligation.

7. Cookies and Tracking

We do not use cookies, analytics, or tracking technologies on this website.

8. Your Rights

Under UK data protection law, you have the right to:

  • Request access to the personal data we hold about you

  • Ask us to correct or update inaccurate information

  • Request deletion of your data, where applicable

  • Object to or restrict certain types of processing

  • Lodge a complaint with the Information Commissioner’s Office (ICO) if you’re unhappy with how we’ve handled your data

To exercise any of these rights, please contact

customerservices@heatoilcompare.com

9. Changes to This Policy

We may update this Privacy Policy occasionally. Any changes will be posted on this page with an updated “last revised” date.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact:

Email: customerservices@heatoilcompare.com

Website: https://heatoilcompare.com

Contact Us